Factor Analysis of Effective Variables on the Job Satisfaction of Managers of Rural Information and Communication Technology Offices in Gilan Province

Document Type : علمی

Authors

• Seyed Eskandar Seydaie
• Seyed Jaber Alavion

Isfahan University

10.22067/jrrp.v4i9.40458

Abstract

Purpose: There have been many researches about effects of rural information and communication technology offices (ICT) in view of villagers. However there are very few studies on the offices managers’ views and their concerns. The present research seeks to identify variables affecting on service offering by managers of the rural ICT offices in Guilan province.
Methodology: By correlation-descriptive method, the present research attempts to prioritize related variables with satisfaction, seeks to investigate the effective factors on job satisfaction through factor analysis and tries to compute role of each factor to explain job satisfaction. In this regard, 223 rural ICT offices were selected as a statistical sample from the society containing 553 rural ICT office of Guilan province using Cochran formula.
Findings: Results showed that variables such as social credit of the offices among villagers, skills to do official tasks, proprietress of a job with individual ability and positive effect of the offices in a village had the highest mean and managers’ satisfaction from the offices’ income and insurance had the least mean at the bottom of the ranking table. Based on findings, more than 80% of the managers’ work concern is related to low income (60%) and job security (20%). In addition, seven effective factors were summarized about work satisfaction which could explain 88% of satisfactory variance including social factor, personality factor, economic factor, Post bank, headquarters’, rural and geographic facilities.
Practical implications: Regarding that the most job dissatisfaction of the rural offices’ managers was in relation with pension insurance, therefore, establishing offices’ insurance fund by committees of each division of cities and cooperation to deposit amount of self-employed insurance and offering legal representation to the representative of the committee to pursue the matter is one of the existing option at the present condition.
Original/value: Rural ICT offices have an important role to decrease digital divide. Findings of this research may be considered by authorities and planners of the state rural ICT.

Keywords

• Rural ICT Offices
• job satisfaction. Guilan Province

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